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Pre-sales

1. Throughout the process, we are committed to transparency and responsiveness, ensuring that you have all the information you need to make an informed decision. We proactively address any concerns or objections you may have, providing real-world examples, testimonials, and evidence to build confidence in our offering.
2. Our goal is not just to make a sale, but to establish a long-term partnership built on trust and mutual success. Even after the sale is completed, our support doesn't end there. We continue to be available to address any post-sale inquiries or issues, ensuring that you receive the ongoing support and assistance you need to maximize the value of your investment.
3. In essence, our pre-sales service is about putting your needs first, providing you with the guidance, information, and support necessary to make a confident and informed decision. We're here to help you every step of the way on your journey towards achieving your goals.

In Sale

1. Once you're ready to make a purchase, we'll guide you through the entire process, from selecting the right package or configuration to completing the necessary paperwork. Our goal is to make the buying process as straightforward as possible, ensuring that you understand each step and are comfortable with the terms before proceeding.
2. In addition to facilitating the transaction itself, we also provide support in coordinating logistics and delivery. Whether you're purchasing a physical product or a digital service, we'll work closely with you to ensure that everything is delivered on time and according to your specifications.
3. In summary, our in-sale service is focused on providing you with the support and assistance you need to complete your purchase with confidence. From initial inquiries to final delivery, we're here to make the entire process as smooth and seamless as possible for you.

After Sale

Customer Satisfaction Follow-Up:

Shortly after the purchase, our team will reach out to you to ensure that you are satisfied with your product/service. We'll gather feedback to understand your experience and address any immediate concerns you may have.

Product/Service Onboarding and Training:

If necessary, we'll provide onboarding sessions or training to help you get the most out of your purchase. This may include tutorials, user guides, or personalized training sessions to ensure that you are fully equipped to use our product/service effectively.

Ongoing Support and Assistance:

Our support team is available to assist you with any questions, issues, or technical problems you may encounter. You can reach out to us via phone, email, or our online support portal, and we'll provide timely and helpful assistance to resolve your inquiries.
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Is a focus on the production of construction hoists transmission mechanism, motors, reducers and SAJ anti-fall safety device, and also engaged in tower cranes and construction hoists rental business.
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 Tel:  +86-18862832229
 Email: haibao_818@163.com
 WhatsApp: +86-18821229596
 Add: South Renmin Road Jinhai Town, Qidong City, Jiangsu Province, CHINA
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